Do you ship internationally?
Yes, we do ship worldwide. The only countries that we cannot currently offer shipment to are Cuba, Iran, Crimea, Syria, and North Korea. We ship internationally to all other countries.
Where do you ship from?
Most of our items are shipped from United States. We ship out of multiple locations in the EU and the USA. Our shipping times are excellent and we do everything in our power to get orders into your hands as fast as possible.
Our products are shipped from one of these locations depending on the delivery address of the order. Some items are shipped directly from our manufacturers overseas.
If you’re based in East Asia*, we will send the items from our store in Japan (if your selected items are available in this region).
*Japan, Hong Kong, Indonesia, South Korea, Malaysia, Philippines, Singapore, Thailand, Taiwan, Vietnam
How much are the shipping costs?
USA & Europe, inc. United Kingdom
Free Shipping on all orders $100 or more.
Orders with a total value less than $100 – shipping costs will be automatically calculated at the checkout.
Rest of the world:
Shipping costs will be automatically calculated at the checkout. They may vary based on your location and items you have in your cart.
How long will it take to receive my order?
Order processing time takes 1-5 business days before shipment. The fastest shipment option is chosen by us when orders are completed to ensure that your item comes to you as fast as possible.
Please see Delivery Times & Costs page for more information.
Can I track my order?
What to do if my package hasn't arrived?
If you haven’t received your package within 30 days, please contact us immediately via chat on our website or by email: [email protected]
If your parcel has been lost or stolen we will either send you a replacement or send you a full refund.
Can I pay with cryptocurrency?
Yes, CryptoGoodies.shop accepts crypto payments.
- BTC – Bitcoin
- XRP – Ripple XRP
- ETH – Ethereum
- ALGO – Algorand
- DOGE – Dogecoin
- LINK – Chainlink (ERC-20)
- USDT – Tether (ERC-20)
- USDC – USD Coin (ERC-20)
- SHIB – Shiba Inu (ERC-20)
What payment methods do you accept?
Credit card (Visa, MasterCard, American Express)
Card payment failed: What can I do?
Payment failed? Here are the most common cases:
- You’ve entered the card details incorrectly. Please double check the information and try again.
- Some banking apps will require you to confirm the transaction inside their app. If this applies to you, check your banking app and confirm the transaction.
- Credit Card is reported as stolen. If you have attempted to use a stolen credit card, you will be automatically blocked by the card payment processor and you won’t be able to use this payment method again. Your best shot is using cryptocurrency.
If card payment still fails, try using other available payment methods. For the best experience we advise using crypto payments.
Returns / Exchanges
What's your returns / refunds policy?
We stand by the quality of our products and want total customer satisfaction. Our refund and returns policy lasts 30 days. If you have any problems with your order please contact us within 30 days of making your purchase.
Please see our Returns & Refunds Policy here.